FAQ

At Evolve Contract Solutions, we understand that our customers and partners may have questions about our services, operations, and how we work. Below, you’ll find answers to some of the most common queries.

About Evolve Contract Solutions

Evolve Contract Solutions is a specialist provider of Waste Management and Facilities Management services. We work with businesses across multiple sectors to deliver tailored solutions that ensure compliance, efficiency, and sustainability.

We operate a hybrid model. While we have our own team of specialist operatives, we also work closely with a large network of pre-approved, compliant partners to ensure we can deliver the best service possible, nationwide.

Our business is based at:

Unit 4, The Workshop, Marcus Street, CH41 1EU

However, our services extend across the UK through our trusted partner network.

Our Services

We provide a range of services across the Waste Management and Facilities Management sectors, including:

  • General and hazardous waste collection
  • Recycling and waste reduction solutions
  • Commercial cleaning and hygiene services
  • Grounds maintenance and landscaping
  • Property maintenance & Facilities Services

If you need a specific service, get in touch and we’ll be happy to discuss how we can help.

Yes, all of our solutions are fully tailored to meet your business’s specific requirements. We take the time to understand your needs and provide a service that is both efficient and cost-effective.

Working With Us

You can request a quote by calling us, emailing us, or filling out the enquiry form on our website. A member of our team will assess your requirements and provide a tailored proposal.

Yes, through our extensive, compliant partner network, we provide services across the UK.

We take compliance and quality seriously. Evolve Contract Solutions holds the following accreditations:

  • ISO 9001 (Quality Management System): Ensures our services meet high-quality standards, improving efficiency and customer satisfaction.
  • ISO 14001 (Environmental Management System): Demonstrates our commitment to reducing environmental impact and promoting sustainability in our operations.
  • ISO 45001 (Occupational Health and Safety Management System). Provides a framework for organisations to manage risks and improve OH&S performance.
  • Safe Contractor Approved: Verifies that we meet strict health & safety standards, giving clients confidence in our ability to deliver services safely and responsibly.
  • Prosure360 Accredited: Recognises our commitment to the highest standards in health and safety, sustainability, and quality, ensuring we provide our clients with the best possible service.

These accreditations reflect our dedication to maintaining best practices, compliance, and service excellence across all areas of our business.

Billing & Payments

Our standard payment terms will be detailed in your contract or service agreement. If you have any questions regarding payments, our accounts team will be happy to help.

We accept bank transfers, directly through our Portal, and through Xero link. Payment details will also be provided on your invoice.

Compliance & Sustainability

Compliance is at the heart of what we do. We work only with licensed and audited partners, ensuring that all waste is managed and disposed of legally and ethically. We also provide full documentation including Waste Transfer Notes and reporting for transparency.

Absolutely. We focus on reducing waste, increasing recycling rates, and helping businesses adopt more sustainable practices. Speak to us about our waste audits and reduction strategies.

Careers & Opportunities

We are always on the lookout for talented professionals to join our team. Keep an eye on our website for job openings.

Yes, we are always looking to expand our network with compliant and high-quality service providers. If you’d like to work with us, please get in touch to discuss potential opportunities.

Still Have Questions?

If you didn’t find the answer you were looking for, our team is happy to help. Contact us today on 0333 242 2282 or info@evolvecontractsolutions.co.uk

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