Manufacturing & Logistics Sector

The Challenge

Culina, a leading company in the Manufacturing & Logistics sector, required a comprehensive and reliable service provider to manage multiple essential facility services across their offices and warehouses. Previously, these services were handled by various suppliers, leading to several challenges:

• Inconsistent service standards
  Different contractors delivered varying levels of quality, making it difficult to maintain a uniform standard across all sites.
• Coordination difficulties
  Managing multiple service providers resulted in administrative inefficiencies and communication breakdowns.
• Potential compliance concerns
  The management and disposal of hazardous and food waste required strict regulatory adherence, and with multiple contractors involved, ensuring a consistent approach to compliance and reporting was a challenge.
• Opportunities to enhance sustainability
  Culina was committed to responsible waste management, and consolidating services presented an opportunity to further improve environmentally friendly waste disposal practices.

These challenges created additional administrative burdens, making it clear that Culina needed a single, accountable service provider to streamline and enhance their facility management operations.

Our Solution: An Integrated Service Offering

Evolve Contract Solutions provided Culina with a fully integrated facility service package, consolidating multiple services under one provider to ensure greater efficiency, compliance, and consistency. Instead of dealing with separate contractors, Culina now benefits from a cohesive, accountable, and high-quality service model.

Our integrated service offering includes:

• Contract Cleaning
  Daily and periodic cleaning services for offices and warehouses, ensuring a hygienic and productive working environment.
• Hazardous Waste Management
  A structured and compliant process for identifying, collecting, disposing, and treating hazardous waste, in line with industry regulations.
• Grounds Maintenance
  Regular upkeep of outdoor spaces to create a safe and well-maintained environment.
• Window Cleaning
  Professional cleaning to maintain visibility and site presentation.
• Secure Destruction of Food Waste
  Utilising anaerobic digestion to convert food waste into renewable energy, supporting Culina’s sustainability goals.

Quality, Compliance & Sustainability Commitment

To ensure high standards of service, compliance, and environmental responsibility, Evolve operates under ISO 9001 (Quality Management), ISO 14001 (Environmental Management) accreditations. These certifications provide:

• Regulatory compliance assurance
  Hazardous and food waste disposal managed in strict accordance with environmental and industry guidelines.
• Health & safety adherence
  Robust safety measures for cleaning, waste handling, and site maintenance.
• Service standardisation
  A structured quality management approach across all Culina sites.

In addition, we implemented the Big Change job management platform, providing:

• Real-time service tracking
  Ensuring full transparency of job progress.
• Digital job cards
  Documenting completed work and maintaining compliance records.
• Instant communication
  Enabling Culina’s team to request and monitor services efficiently.

The Results

Since partnering with Evolve, Culina has experienced:

• Consistent service standards
  A single provider ensures a uniform level of quality across all locations.
• Greater operational efficiency
  One point of contact for all services simplifies communication and issue resolution.
• Enhanced compliance confidence
  A structured, ISO-accredited approach to waste management and site services.
• Sustainable waste disposal
  Anaerobic digestion provides an environmentally friendly solution for food waste.
• Reduced administrative burden
  Eliminating the need to manage multiple suppliers, allowing Culina to focus on core business operations.

Client Testimonial

Evolve has helped us transition from managing multiple contractors to a fully integrated facility service solution. Their ISO-accredited processes and Big Change technology have given us complete confidence in service delivery, compliance, and sustainability. Our sites are cleaner, safer, and more efficiently managed, allowing us to focus on our core operations. – Graham Evans

Conclusion

Evolve Contract Solutions has helped Culina streamline facility management services, providing a fully integrated, compliant, and environmentally responsible solution. By leveraging ISO-accredited processes, sustainable waste disposal methods, and Big Change technology, we have created a reliable, efficient, and high-quality approach to facility management, ensuring Culina’s operations remain clean, safe, and compliant.